FAQ

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Contact

Of course! Please leave a message on our contact page or at the bottom of this page and we will contact you shortly.

Costs

For rental mediation we charge in most cases, depending on the specific home and region, 1 month’s rent excluding VAT. This is based on a rental period of at least 12 months. In case the house is rented out for a shorter period, the brokerage fee is pro rata to the rental period with a minimum of € 1,000 excluding VAT.

If the tenant wants to continue to live in the house after the first rental period and you agree with this as the landlord, EHR can prepare a new rental agreement at your request. The costs for this are € 275.00 excluding VAT. We strongly advise you to hire an expert if you sign a new contract with the current tenant.

EHR does not charge the tenant for mediation costs. However, it is possible to assign EHR as your rental agent, to use the Tenant Service or the Expat Service. Please note that there are additional costs involved.

Read more about:
Search Support – EHR Rental Agent
Tenant Service
Expat Service

EHR has a total price for letting your property. On this page we provide a more detailed explanation of the price of renting out your home via EHR.

Deposit

Yes, you pay a deposit of, usually, two months’ rent. This deposit is managed for you in the independent Foundation for EHR Clients’ accounts or by the landlord. The deposit will be refunded to the account number you specified within one month after the final inspection has been approved.

The deposit serves as security for compliance with the obligations arising from the rental agreement and may not be used for other purposes.

The Foundation for EHR Clients’ accounts has been created specifically to ensure that improper use of the deposit cannot be made. Another benefit is that your money is not endangered if liquidity problems arise with the lessor.

The Foundation is an independent entity and guarantees the tenant a safe keeping of his deposit.

During the Letting Period

Yes, the tenant is contractually obliged to cooperate with viewings for prospective buyers. When the contract with the tenant ends within 2 months, he or she is also required to cooperate in viewings for future tenants.

In case you have hired EHR to do the property management, which includes the financial management, we will take care of the collection and any reminders from the tenant. If you deal with the property management yourself, we advise you to contact the tenant of your home.

Unless otherwise agreed, the tenant is responsible to sign up for this with the appropriate suppliers. In addition to gas, water and electricity, the tenant also needs to register for a telephone, TV and internet connection. The tenant can also choose to use the EHR Tenant Service. We then take care arranging all these contracts for the tenant.

The costs for major maintenance are for the lessor. The daily maintenance is at the expense of the tenant. We further explain this in a personal conversation and also include this in the lease.

The tenant is responsible for the daily maintenance of the garden during the term of the lease. The condition of the garden is recorded in the inspection report. This report is created at the beginning of the rental period and checked at the end of the rental period.

During the Rental Period

In the rental agreement you will find the name and telephone number of the property manager of your rental home. He or she is your first point of contact at all times.

Yes, you are contractually obliged to cooperate with this. The viewings are arranged in consultation with you. Usually the real estate agent is in possession of a key, so you do not have to be present during the viewing.

For this, read the included provisions in the rental agreement. It states whether and how you can terminate your contract early. In addition to the rental agreement, it is good to view the corresponding provisions ROZ.

Yes, from 2 months before the end of your contract, you are contractually obliged to cooperate with viewings. Of course the viewings will be scheduled in coordination with you.

Yes, as a tenant of the house you must sign contracts with gas, water, electricity and internet suppliers, unless stated otherwise in the rental agreement. When the home is delivered, the meter will be recorded by EHR in the inspection report.

You can also use the EHR Tenant Service to arrange the contracts with the suppliers. Read more about this service that makes moving into your home a smoother experience.

Yes, you do not only rent the house, but also the garden. It is your responsibility to maintain it according to the condition in which it was delivered and recorded in the inspection report.

I want to rent

Yes. EHR has no waiting lists. Do you want to increase your chance to find a home quickly? Then use EHR Rental Agent.

In most cases we need a scan of your passport, just like your address, place of residence, a payslip and employer’s statement or auditor’s statement.

If the property is rented by the company, we need the Chamber of Commerce registration and details of the legal representative.

Property Management

In case you have hired EHR to do the property management, which includes the financial management, we will take care of the collection and any reminders from the tenant. If you deal with the property management yourself, we advise you to contact the tenant of your home.

By outsourcing the property management to EHR you prevent tenants from contacting your family, neighbours or friends in the event of problems with the house. You also avoid that the tenants approach your loved ones for making difficult decisions about your house and personal property. This is because EHR is the first point of contact for tenants.

An additional advantage is that EHR inspects the property during the rental period. We thereby check whether the property is used as agreed. Through these inspections we also discover required maintenance earlier. This can save you a lot of money, because prevention is cheaper than curing the problem.

For property management tasks, 6% excluding VAT of the monthly rent is charged per month. The payment is settled per month with the monthly rent. An hourly rate is applied for having technical management carried out, such as modifications to the house and supervision of major maintenance. Read more about EHR Property Management.

Rental Agreement

For this, read the included provisions in the rental agreement. It states whether and how you can terminate your contract early. In addition to the rental agreement, it is good to view the corresponding provisions ROZ.

The rental agreement is signed between the tenant and the landlord. In some cases the agreement is concluded with the company where the tenant is employed.

Rental Price

Unless stated otherwise, the rental prices are always excluding gas, water, electricity, TV subscription, internet, telephone and service costs (if applicable). The tenant must purchase (and pay for) these services from suppliers.

Municipal residents taxes, such as waste tax, are paid directly by the tenant to the relevant municipality.

Services

EHR is an expert in the business of renting and letting.

Renting

We have a wide range of properties that you can view on our website. By registering for our Search Support you will receive all new rental properties in your mailbox. You can also use us as a Rental Agent, with our Tenant Service we can help you with the steps you need to take when renting a property and we have a special Expat Service. More information can be found on the page about renting.

Letting

If you want to let your house or apartment, then you are at the right place at EHR. We find a suitable, reliable tenant and can also take the property management off your hands. If you choose EHR, then you choose for a carefree letting experience. You can find more information about our services on our letting page.

Property Management

It is legally required to appoint a manager during the rental period. If you outsource this to EHR, we will take care of the technical and financial management for you. Next to this, we perform periodic home inspections. Read more about EHR Property Management.

Subscribe

No. You can register for free with EHR. After your registration you will receive the new homes and apartments in your mailbox.

It is also possible to assign EHR as your rental agent or to use the EHR Tenant Service, in which we support you in the steps to be taken when renting a house.

Temporary Letting

Yes, temporary letting is an excellent solution for the period between relocation and sale. This means that you letting your home for a specific period. Potential tenants are screened by EHR for reasons such as a temporary rental period to prevent a mismatch.

When renting out your property EHR works closely with the selling real estate agent for a smooth course of viewings and other matters concerning the sale of your property.

It means that you and the tenant sign a temporary contract with a start and end date. Our tenants are screened by EHR for the reason of temporary rental.

Temporary Rental Period

Yes, EHR also offers this. However, we are specialized in letting temporary properties. Please contact us to discuss your wishes for an indefinite period of time with our experts. You can also view the websites of VivareVesteda or Portaal for accommodations for unlimited time.

This means that you enter into a temporary agreement with a start and end date. At the end of the contract you will leave the house. The rental periods are usually between 6 months and 2 to 5 years.

Type of Tenants

EHR specialises in the business market, higher segment tenants. This mainly consists of expats, people who move to the Netherlands from abroad for work. Private individuals with a need for temporary rent can also rent via EHR. For example, someone sells its house or a purchased new-build property that has yet to be delivered.

Unfurnished or furnished

When you rent an unfurnished house you know that there are window and floor coverings and fixed light fixtures. A furnished home is fully equipped with inventory. This means that you can move into the property immediately. There are towels in the bathroom, cutlery in the kitchen and the bed is already made.

Viewing

Did you find an interesting property on our website? Then sign up for a viewing by clicking on the ‘Respond to this home’ button on the page of the property. Based on your response, we will contact you to make an appointment for a viewing.